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Frequently.Asked.Questions

01.

How do I reserve my rentals

Fill out our contact form here and we will send you a detailed rental information within 24 hours

02.

How much deposit is required?

A 25% non-refundable retainer is required for all rentals with the remaining balance due 3 days prior to your event.

03.

Do you Travel?

We provide services within a 2 hours travel radius of Greater Toronto Area. However, if the event location requires more than 2 hours travel time, a travel fee will be added to the final invoice 

04.

How much space is required for the 360 Videobooth ?

The 360 Video booth requires a minimum of 10 feet by 10 feet of space for the 360 booth platform, lighting equipment's and sharing station

05.

How much time do you need to setup and tear down ?

We are most comfortable with at least one hour thirty minutes (1.5 hours) prior to the kick off of your event. Tear down takes about 45 minutes

06.

How many people can fit on your 360 Video booth platform ?

Our platform can comfortably fit 3-4 people

07.

How and when do guests get their videos ?

Guests will get their videos within 4 minutes or less after using the 360 booth. There are 3 methods of receiving the videos: email, text message or airdrop

08.

Do you provide compilations of the videos ?

Yes, we deliver a web gallery containing all videos captured during the event and we deliver the gallery to you within 24 hours after the event has been completed

09.

Can the videos be branded ?

Yes, we can create custom graphics or add your logos, monograms to brand the videos

10.

Is there music in the videos ?

1 royalty free soundtrack is added to the videos

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